Seller information & policies

7-day support for undisclosed faults

For an item listed as tested and working, contact us within 7 days of receiving it if you discover a fault that was not disclosed before purchase. We take responsibility for assessing the issue and arranging an appropriate repair, replacement or refund. Damage caused after delivery by misuse or an accident is not covered by this voluntary promise.

7-day voluntary exchange

Changed your mind? Contact us within 7 days of receiving the item to arrange an exchange for an available similar item at the same price or a higher price, paying any difference. Return the original item in the same condition with all supplied accessories. Agree the return arrangements and any shipping costs with us before sending it. This exchange offer is not a general cash-refund offer.

Basic function checks, not exhaustive testing

Most items marked as tested receive a basic function check only. This is not a stress test or a complete check of every hardware feature, software function, app, connection or compatibility scenario. Only tests explicitly described in the listing are confirmed. A complete hardware and software test is claimed only when the listing expressly says so and describes its scope.

Items marked untested, partially tested or faulty keep that stated status. Do not assume that an unchecked function works. Contact the seller or admin before buying if a particular feature matters to you. No separate guarantee is promised for unchecked functions unless expressly stated in the listing.

Your other rights remain

These voluntary 7-day offers do not replace or shorten any rights you have under applicable law or the terms of the marketplace where you buy. A limited test does not excuse an inaccurate description or an undisclosed known fault. Where consumer law applies, statutory complaint and withdrawal rights continue to apply beyond these offers.

Before payment and delivery

Agree availability, the final item price, any discount, shipping cost, delivery or collection arrangements and the seller details before paying. A purchase request is not a payment. For a marketplace purchase, follow that platform’s purchase and complaint process; a direct deal is separate from marketplace buyer protection.

Questions, faults or exchange requests

Contact The Selector at hello@loganselect.se or use your private account messages. Include the item name, purchase reference, date received and a description of the issue; photos or a short video can help. Contact us before returning an item.